AI Logo

Privacy Policy

1. Introduction

Logomate ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our AI-powered logo generation services available at https://www.ailogogenerator.sh/ (the "Service"). By accessing or using the Service, you consent to the practices described in this policy.

2. Definitions

  • Personal Data: Information that identifies, relates to, or could reasonably be linked to you (e.g., name, email, IP address).
  • Data Controller: Logomate, which determines the purposes and means of processing your data.
  • Data Processor: Third parties that process data on our behalf (AWS).

3. Data We Collect

3.1 Data You Provide

  • Account Information: Name, email address, password, and social media login credentials (if applicable).
  • Design Inputs: Brand name, industry, design preferences, uploaded images/icons, and customization requests.
  • Payment Details: Credit card information (processed securely by third parties like Stripe/PayPal; we do not store full card numbers).

3.2 Data Collected Automatically

  • Technical Data: IP address, device type, browser, operating system, and crash logs.
  • Usage Data: Pages visited, templates selected, time spent, and interaction patterns (e.g., clicks, edits).
  • Cookies: We use session and persistent cookies to enhance user experience. You can manage preferences via browser settings.

4. How We Use Your Data

We process your data based on legal grounds such as contractual necessity, legitimate interests, or consent:

  • Service Delivery: Generate logos, manage accounts, and process payments.
  • Improvements: Train AI algorithms, optimize templates, and analyze user behavior.
  • Communication: Send service updates, security alerts, and promotional offers (opt-out available).
  • Compliance: Prevent fraud, meet legal obligations, and enforce our Terms of Use.

5. Data Sharing

Subprocessors: We share data with:

  • Cloud Providers: AWS (global), Google Cloud (EU).
  • Payment Processors: Stripe, PayPal.
  • Analytics Tools: Google Analytics (IP anonymization enabled), Hotjar.
  • Support Services: Zendesk (encrypted communications).

Legal Disclosures: To comply with laws, respond to legal requests, or protect our rights.

Aggregated Data: Non-identifiable data may be used for marketing or industry reports.

6. International Data Transfers

Data may be transferred to and processed in countries outside your residence. We ensure safeguards such as:

  • EU-US Data Privacy Framework (DPF) for US-based transfers.
  • Standard Contractual Clauses (SCCs) for non-DPF countries.
  • Data Localization Options: EU users may request storage in AWS Frankfurt.

7. Data Retention

  • Account Data: Retained until deletion (30-day grace period for recovery).
  • Transaction Records: Kept for 7 years for tax compliance.
  • AI Training Data: User content is anonymized and retained indefinitely.
  • Cookies: Session cookies expire in 24 hours; analytics cookies persist for 13 months.

8. Your Rights

  • Access/Portability: Request a copy of your data via account settings.
  • Correction/Deletion: Update or delete data through your profile or by emailing zdy912544125@gmail.com
  • Opt-Out: Unsubscribe from marketing emails or disable cookies.
  • Objection: Challenge processing based on legitimate interests.
  • CCPA Rights: California residents may opt out of data "sales" (if applicable).

Submit requests via zdy912544125@gmail.com. We respond within 30 days.

9. Security Measures

  • Encryption: SSL/TLS for data in transit; AES-256 for data at rest.
  • Access Controls: Role-based permissions and multi-factor authentication.
  • Audits: Regular penetration testing and vulnerability assessments.

No system is 100% secure—promptly report suspected breaches to zdy912544125@gmail.com

10. Children's Privacy

The Service is not intended for users under 13 (or 16 in the EU). We do not knowingly collect data from minors. Suspected underage accounts will be suspended pending age verification.

11. AI-Specific Disclosures

11.1 Third-Party AI Providers

We utilize third-party AI APIs to generate logos. These providers:

  • Do not retain user inputs for model training purposes.
  • Process data under strict contractual obligations.

11.2 Data Usage for AI

  • Your design inputs (brand name, style preferences, uploaded images) are transmitted to third-party APIs solely for real-time logo generation.
  • No user data is stored or used to train our or third-party AI models.

11.3 Logo Uniqueness

  • Our AI system ensures mathematically unique outputs for each generation request through cryptographic hashing and timestamp-based seed values.
  • However, we do not guarantee legal uniqueness (e.g., trademark conflicts). Always conduct independent trademark searches.

12. Breach Notification

We will notify regulators (within 72 hours) and affected users (if high risk) of significant breaches.

13. Policy Updates

Material changes will be notified via email or website banners. Continued use constitutes acceptance.

14. Contact Information

Data Controller:

AI Logo Generator
Email: zdy912544125@gmail.com

Data Protection Officer (DPO):

Email: zdy912544125@gmail.com

15. Dispute Resolution

EU/UK users may lodge complaints with their local supervisory authority. For others, disputes are governed by the laws of Delaware, with arbitration in San Francisco, California.